Introduction of joinfull.com system
Last Updated on 05 Oct 2019
Information We Collect
We collect Personal Data about you that you provide to us when using the Site. Personal Data may include your name, address, phone number, (Not include credit card details), e-mail address, hotel name, hotel location and/or length of stay, package tour, other service ticket. We also collect non-personally identifiable information, which may be linked to your Personal Data, including your log-in name, IP address, geographic data, operating system type, nationality and password, and search preferences related to specific searches, as well as other generic Internet usage related data.
Protecting Your Personal Data
To prevent unauthorized access, we maintain reasonable physical, electronic and organizational procedures to protect Personal Data against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access. To protect credit card transactions, joinfull.com currently uses Secure Socket Layer technology to encrypt credit card information during transit.
How We Use the Information We Collect– Credit Card on File
We use Personal Data and other information collected through the Site
1.to register you with the Site and create your user account,
2.to provide you with the requested services (mainly to process and confirm your reservation with the Tours/Activities, Offer/Tickets, related service) after verifying your credentials,
3.to provide you with information about our services on the Site or on other websites and to communicate with you to the extent necessary to provide such requested services,
4.to build features that will make the services available on the Site easier to use
5. for improved user experience and general optimization purposes
6. to contact you in case there is any issue with your booking. This includes faster purchase requests, better customer support and timely notice of new services and special offers. From time to time, joinfull.com may contact you to request feedback on your experience in using the Site,
7.to assist us in improving the Site
8. to send newsletters or to offer special savings or promotions to you as a Site user, where you have indicated your consent to receiving such communications. If you would prefer not to receive notices of special savings or promotions or related marketing messages, you may simply opt out from receiving those by replying to joinfull.com using the hyperlink provided in these notices at any time. The confirmation emails and text messages sent after your booking your services.
and the guest review emails sent after your departure respectively are not marketing messages as these are part of your trip in Japan reservation process. These allow you to check in at and rate the tour after.
if you wish to do so. You will continue to receive them, even if you have opted out of our marketing messages. The guest review is completely optional, but will help other customers make an informed decision. When logging in, you will have the ability to change and update you detail profile on your personal account for correct and faster future bookings and payments. on time you booking via credit card the details of your credit care are always secure using strong encryption and you can always log in to your personal account to delete, edit or add certain all important details. For security reasons, the number cannot be edited. When viewing important details, only have joinfull.com of the number will be visible. Please note that we will store joinfull.com of your important detail securely upon any booking made (this is required to manage any refund requests for that booking).
Sharing Your Personal Data
joinfull.com may share your Personal Data with suppliers such as accommodation properties and other third parties we appoint to perform services on our behalf, such as third party loyalty programs, web hosting, data analysis, marketing (also on websites of such third parties), customer care, credit card and payment services and related services. All such third parties will be under an obligation to maintain the security and confidentiality of the Personal Data, and to process the Personal Data only in accordance with our instructions.
In some cases, joinfull.com may require that you transact directly with a third party to obtain services, or when you use the Site to reserve an accommodation room or obtain another product or service (such as points under a third-party loyalty program), we may provide your Personal Data to that accommodation property or other involved third party.
joinfull.com may propose other services (typically “add-ons”) to help plan your trip, to offer certain benefits (e.g. get points for third party loyalty or mileage programs) or for another purpose that may interest you. These services are offered by third party providers. As stated above, relevant data about this service may be shared with such third party providers to ensure optimal service.
However, we reserve the right to disclose your Personal Data to our affiliated (group) companies (in and outside your home country), including our affiliated (group) companies' employees and our trusted agents and representatives who have access to this information with our permission and who need to know or have access to this information to perform the service requested by you (including customer services) and internal (audit/compliance) investigations.
joinfull.com may, in compliance with applicable law, disclose Personal Data to protect ourselves against liability, to respond to subpoenas, judicial processes, legitimate requests, warrants or equivalent by law enforcement officials or authorities, to investigate fraud or other wrongdoing or as otherwise required or necessary in order to comply with applicable law, protect our legitimate interests or to the purchasers in connection with any sale, assignment, or other transfer of all or a part of our business or company. We may also, in compliance with applicable law, disclose Personal Data to enforce or apply the terms and conditions applicable to our products or to protect the rights, property or safety of joinfull.com, our users or others.
In the situations described above, the recipient of the Personal Data may be located in a jurisdiction that may have different standards of data protection compared to the laws in your home jurisdiction.
Our Policy Concerning Cookies and Page Tags
By visiting our Site, you consent to the usage of cookies and tags as described below. Our Site uses session and persistent cookies as well as page tags to collect and store certain information about you. A cookie is a small piece of data that is sent to your computer from the Site and stored on your computer’s hard drive. A page tag is a piece of code which reads and writes cookie data. Both cookies or page tags may be from joinfull.com and/or third party vendors we have chosen to work with. Session cookies disappear from your computer when you close the browser. Persistent cookies remain on your computer after the browser has been closed, but can be deleted at any time through your browser settings. The use of these cookies and page tags may vary, and are described in the appropriate sections below.
If you want to prevent your browser from accepting cookies, if you want to be informed whenever a cookie is stored on your computer or if you want to delete cookies from your computer, please make the necessary changes in your Internet browser settings, typically under the sections “Help” or “Internet Options”. If you disable or delete cookies in your Internet browser settings, you might not be able to access or use important functions or features of this Site, and you will be required to re-enter your log-in details. Please also note that opting out of a third party cookie (see below) does not mean that you will no longer receive or be subject to online advertising or marketing analysis. It means that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns. Please also note that if you clear all cookies on your browser, or use a different browser or computer, you will need to complete the opt-out procedure again.
joinfull.com may add other relevant links from time to time to support your privacy rights.
Cookie, Page Tag and Data Use
joinfull.com uses a session cookie to keep you logged in throughout your visit to the Site.
joinfull.com uses persistent cookies to "personalize" the Site for each user by remembering information about the user's visit to and activities on the Site, e.g., the language you selected, your log-in details so that you do not need to re-enter them at your next visit to the Site.
joinfull.com also uses persistent cookies or page tags to analyze your surfing behavior and your visit to the Site enabling us to improve the Site and our services and to tailor our advertising (via email, on our Site, and on other websites) according to the interests of our users. Such cookies and page tags gather information about the pages you visited on the Site and the searches you performed.
How You Can Access or Change Your Personally Identifiable Information
If you wish to update any Personal Data you have previously provided, or to exercise any right of access, correction, rectification, deletion, or opposition to the processing of your Personal Data that you may have under applicable law, please contact us via our contact support page. To protect your privacy and security, we will verify your identity before granting access or making changes to your Personal Data. Any request to access your Personal Data will be answered within a reasonable timeframe. You may also object to the processing of your Personal Data for purposes of advertising and market and opinion research. We reserve the right to charge a reasonable fee for such access in accordance with applicable laws.
If you wish to contact the joinfull.com Data Protection Officer or our customer service representatives about privacy issues via email, you may send an email to: email@example.com
Alternatively, you may send a registered letter to the Data Protection Officer of joinfull.com at the following address:
1104/232 Noble Cube Pattanakarn rd, Suanluang Bangkok Thailand 10250
You may also contact our Data Protection Officer at the following dedicated number:
+662 187 2730 (Thailand, charges apply) or any other number that we may advise from time to time.
A Special Note About Minors
Persons under the age of 18 are not eligible to use the Japan travel trip reservation services on our Site. Minors can normally accompany their parent or legal custodian, who have booked Japan trip except where indicated otherwise in the our policies.
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