Help center

Making a Reservation

Before Book

I need to sign up a Joinfull account before I booking?

How can I book a travel product and service?

Can I book for my family and friends?

Can I book and take a service on same day?

Can I book if the travel product show an icon sold out or unavailable?

After Booked

After I make a book and payment when I get a voucher?

What should I do if I haven’t received a voucher after complete booked and payment?

How I know my booking is confirmed?

What should I do if the travel product I paid for is overbooked?

Can I Modification my Booking?

Where can I see my voucher?

 

Still need help? Please reach out to our customer service team via an email.

To the inquiry you can tell us, 24/7 by service@joinfull.com