Help center

Payment and Refunds

Payment

My payment is secure?

Can I pay by cash?

Can I book and pay at a Joinfull office?

What should I do if my payment failed?

Refund

When I receive my refund?

How can I cancel my booking and refund?

What should I do if I have some unforeseen circumstances and I can’t go to take a travel service?

What details in my voucher can reference to make a cancel and modification?

 

Still need help? Please reach out to our customer service team via an email.

To the inquiry you can tell us, 24/7 by service@joinfull.com