Help center

Payment and Refunds


My payment is secure?

Can I pay by cash?

Can I book and pay at a Joinfull office?

What should I do if my payment failed?


When I receive my refund?

How can I cancel my booking and refund?

What should I do if I have some unforeseen circumstances and I can’t go to take a travel service?

What details in my voucher can reference to make a cancel and modification?


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